Eid Orders Cut-off Date:
Indian Designers - April 10, 2022
Pakistani Designers - April 5, 2022
To assure you receive your order by Eid:
• You must place your order before the above-mentioned dates.
• Items under luxury formals and similar category are not eligble for delivery by Eid.
• In case of measurement clarifications, you must respond to our email within 24 hours in the case you have provided any incorrect measurements. If you delay responding to your email, you are delaying the processing of your order and Eid Promise will no longer be applicable on your order.
• Orders which are getting delayed due to product change requests or hold order requests, initiated by the customer, are not eligible for Eid Promise
• If the product being unavailable due to quality check issues or product delayed at designer's end, we will let you know within 72 hours of order placement and also request you to select an alternative Eid Promise product to assure you have an outfit for Eid. If you do not select any alternative product, we will refund and cancel your order.
Falakenoor is not liable for delayed package deliveries caused by holidays, bad weather conditions, customs delays in your country, political turbulence or any other unexpected delays experienced by the shipping carrier. We do not own the shipping companies and have no control over these unexpected delays. If your order is delayed because you are not home, you have changed the delivery with the courier or you have not paid any applicable customs fees, you are liable for the delay.
